Uslovi kupovine, isporuka i garancija
Prodavac: DR.DATA, [pravno lice], [adresa], matični broj [MB], PIB [PIB], e-mail info@drdata.pro, telefon +381 61 143 2758. Cene su u evrima sa uračunatim PDV-om. Plaćanje u Srbiji se vrši u dinarima po kursu na dan plaćanja, ako nije drugačije dogovoreno.
Poručivanje
Poručujete preko WhatsApp-a, Vibera, telefona ili dugmeta na stranici uređaja. Pozivamo vas da potvrdimo uređaj, adresu i način plaćanja. Polovni uređaji su unikati: rezervacija važi 48 sati od potvrde.
Isporuka i plaćanje
- Preuzimanje lično je besplatno; uređaj možete probati pre plaćanja.
- Dostava kurirskom službom unutar Srbije: cena se prikazuje pre potvrde porudžbine. Plaćanje pouzećem (gotovina ili kartica kuriru), uplatom na račun, PayPal-om ili Revolutom.
- Slanje u Švedsku, Slovačku i druge zemlje dogovaramo pojedinačno; carina i uvozni PDV u zemlji primaoca idu na teret kupca, osim ako nije drugačije dogovoreno.
Garancija i saobraznost
Na polovne i testirane uređaje, kao i na nove, dajemo garanciju od dana preuzimanja; trajanje garancije je navedeno na računu. Garancija pokriva kvarove u radu, ne pokriva fizička oštećenja, prolivanje tečnosti, neovlašćene intervencije i normalno trošenje baterije. Prava kupca po Zakonu o zaštiti potrošača (saobraznost robe) ostaju nepromenjena i važe nezavisno od ove garancije.
Odustanak od kupovine na daljinu
Kupac koji je uređaj kupio na daljinu ima zakonsko pravo da odustane od ugovora u roku od 14 dana od prijema, bez navođenja razloga, popunjavanjem obrasca za odustanak koji šaljemo na zahtev. Uređaj se vraća u stanju u kom je primljen; troškove povratne pošiljke snosi kupac. Novac vraćamo u roku od 14 dana od prijema vraćenog uređaja.
Servis
Dijagnostika je besplatna. Popravka počinje tek kada odobrite cenu. Na ugrađene delove i izvedenu popravku dajemo garanciju; trajanje je navedeno na računu. Uređaje koji nisu preuzeti 90 dana posle obaveštenja da su spremni čuvamo još 30 dana, a zatim ih možemo reciklirati.
Otkup
Pri otkupu polovnog uređaja tražimo lični dokument na uvid i potpisujemo kratak ugovor o kupoprodaji. Uređaje bez dokaza o vlasništvu ili zaključane naloge ne otkupljujemo.
Terms, delivery and warranty
Seller: DR.DATA, [legal entity], [address], registration number [MB], VAT ID [PIB], e-mail info@drdata.pro, phone +381 61 143 2758. Prices are in euros with VAT included. Payment in Serbia is made in dinars at the exchange rate on the day of payment unless agreed otherwise.
Ordering
You order by WhatsApp, Viber, phone or the button on the product page. We call to confirm the unit, the address and the payment method. Refurbished units are one of a kind: a reservation holds for 48 hours after confirmation.
Delivery and payment
- Pick-up in person is free; you can try the device before paying.
- Courier delivery within Serbia: the price is shown before you confirm. Payment on delivery (cash or card to the courier), bank transfer, PayPal or Revolut.
- Shipping to Sweden, Slovakia and other countries is arranged case by case; customs duties and import VAT in the destination country are paid by the buyer unless agreed otherwise.
Warranty
Refurbished, tested devices and new devices carry a warranty from the day of pick-up or delivery; its length is stated on the invoice. The warranty covers defects in operation; it does not cover physical damage, liquid damage, unauthorised repairs or normal battery wear. Your statutory rights as a consumer under Serbian law (conformity of goods) remain unaffected and apply regardless of this warranty.
Withdrawal from a distance purchase
A consumer who bought at a distance has the legal right to withdraw within 14 days of receipt without giving a reason, using the withdrawal form we send on request. The device is returned in the condition received; the buyer pays the return shipping. We refund within 14 days of receiving the device back.
Repairs
Diagnosis is free. A repair starts only after you approve the price. Fitted parts and the work carry a warranty; its length is stated on the invoice. Devices not collected 90 days after we report them ready are kept for another 30 days and may then be recycled.
Buying from you
When we buy a used device we ask to see an ID and sign a short sales agreement. We do not buy devices without proof of ownership or with locked accounts.